EyeBeam offers the quality of service management, with options for the QoS of audio, video and signaling. More interestingly, in the case you are not codec-savvy as is the case for most of us, there is an automatic selection of the most appropriate codec for a given situation based on network conditions, available bandwidth and the other party’s calling capability and resources. A long list of audio and video carrier-grade codecs, for narrow and wideband, are included in the application, with rather advanced options for the user to choose and configure them. You can also export and backup your contacts to it or to Excel. You can import, export and manage your contacts with some juice from dedicated applications like Microsoft Outlook (for Windows users of course). A conference call may include up to 7 parties, that’s you with six other persons. You can use EyeBeam to communicate, using either voice or voice, or both, with more than one person in the same conversation. You normally have separate call recording tools. This is a great feature that you don’t get with many VoIP apps. Also, you can log in with up to 10 VoIP service providers. The implications of this feature are great, and that makes it a good tool for home, office, personal, the Internet and internal network communication integration on one single point, although it requires an amount of dexterity not to confuse yourself among the lines. With one softphone app installation on a computer, you can manage up to six communication lines. Among the standard features that EyeBeam has are two that look quite interesting to me, and worth mentioning here. These include call forwarding, call transfer, call history, enhanced contact management, presence management and instant messaging (IM), voice and video calls, voicemail among others. EyeBeam obviously has more features than the basic X-Lite. It is also straightforward to set up SIP and other configurations and in little time, one is ready to get going with voice and video calls shortly after installation and provided all necessary credentials are in hand from service providers and from network personnel. Installation is straightforward and a breeze. The expanded panes can be retracted any time to leave a clean softphone figure on the desktop. The interface is quite rich in controls with all the basic features ready for the click, helping user-friendliness considerably. The EyeBeam interface is quite uncommon, with a center dial pad and pseudo-screen and two panes that open on the sides, one for the contacts and one for video calling.

Eyebeam phone